Transport management for driving services

Your driving service. From tour to invoice.

Tour Lotse connects dispatching, drivers, fleet, time tracking and accounting on one secure platform – every role sees exactly what it needs.

Explore features

GDPR-compliant · Servers in Germany · Runs in the browser, no install

Dashboard with key figures, messages and shortcuts
Available in your language:
Deutsch English Français Türkçe Español Hrvatski Srpski العربية
Everything on board

One tool for your entire driving service

From the first order to the sent e-invoice – Tour Lotse covers every step of your operation.

Tour planning & dispatching

Week, day and month views per driver. Reorder trips with a click, redistribute pickup times and restore changes at any time.

Orders & clients

Manage scheduled special-line transport (§ 43 PBefG) and occasional transport, clients, facilities and groups centrally – including automatic distance calculation.

Digital trip records

Trips are ticked off on the phone and the record is created automatically – as a PDF per client, a ZIP package or combined.

Fleet management

Vehicle master data with HSN/TSN lookup, seat configurator, deadline traffic light for inspections and more, damage reports and cost overview.

Substitution & leave

Request and approve leave, hand over tours completely or in part when someone is out – with team calendar and leave planning.

Time tracking

Record working hours digitally, clock in and out via NFC, review and export – without any location tracking.

Invoices & dunning

Create invoices from orders, send them as e-invoices (ZUGFeRD, XRechnung), record payments and automate dunning – optionally bookable.

Audit-proof

Changes to orders, clients and users are logged tamper-proof with user and timestamp – traceable at any time.

Tenants & languages

Every business works in its own strictly separated data area – in your choice of 8 languages.

The right fit for every role

Everyone sees what they need – and only that

Tour Lotse distinguishes five roles. Permissions are enforced on the server; menus and functions adapt automatically.

Tour Lotse in the centre, surrounded by the five roles driver, dispatcher, accounting, administrator and facility

Driver

On the road

Keeps their own tour in view on the phone and documents trips without paper.

  • Own tour plan in week and day view
  • Tick off trips on the phone, clock in via NFC
  • Report vehicle damage, request leave

Dispatcher

In the office

Plans tours, manages orders and keeps operations running.

  • Plan and re-plan tours, set up substitutions
  • Manage orders, clients and facilities
  • Team calendar, fleet and damage reports at a glance

Accounting

Billing

A dedicated workspace for everything around invoices and payments.

  • Create and release invoices, send them as e-invoices
  • Dunning, payments and open items
  • DATEV export and audit-proof archive

Administrator

Management

Controls their own business: users, permissions, settings and approvals.

  • Assign users, roles and additional roles
  • Approve leave, set security policies such as mandatory 2FA
  • Fleet, deadlines and costs at a glance

Facility (SEF)

Care

Access for facilities – limited to their own facility.

  • See driving services, drivers and clients of their own facility
  • Absences at a glance, absent clients are marked
  • Manage the facility’s groups themselves

Roles can be combined: driver, dispatcher and accounting can be granted additionally. Read-only demo accounts are available for presentations.

The workflow

From order to invoice

All steps interlock – no media breaks and no duplicate data entry.

Process in five steps: order, tour plan, trip, record, invoice
  1. 1
    Order Create order and client
  2. 2
    Tour plan Assign drivers, arrange substitutes
  3. 3
    Trip Tick off on the phone, log vehicle and time
  4. 4
    Record Trip record as PDF
  5. 5
    Invoice E-invoice, payment, dunning
Week plan with drivers, outbound and return trips, leave and substitution
Planning

Plan tours that work out

The week overview shows every driver with outbound and return trips at a glance. If someone is out, a colleague takes over the tour completely or in part – the original plan stays untouched.

  • Week, day and month view per driver
  • Substitution for leave or sickness – clearly marked in the plan
  • Change trip order and redistribute pickup times
  • Public holiday detection and calendar export (ICS) for every driver
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roles with their own workspace
0
languages on board
0
bookable modules
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sign-in methods in addition to the password
Mobile view of the trips app
Mobile & on the go

Records straight from the vehicle

Drivers confirm completed trips with a tap. The record is created automatically – no paperwork and no double entry.

  • Tick off trips on the phone
  • NFC clock-in for time tracking
  • Report vehicle damage right away
  • Always in sync with the office
Top view of a vehicle with seat configuration and deadline traffic light
Fleet

Every vehicle under control

From vehicle master data to the workshop: the deadline traffic light shows when inspections are due – and the seat configurator knows how many passengers and wheelchairs fit.

  • Import vehicle data via HSN/TSN from the KBA directory
  • Seat configurator including wheelchair spaces
  • Deadline traffic light with advance warning
  • Drivers report damage, dispatch handles the settlement
Security & traceability

Secure and traceable – from day one

Sensitive passenger and business data deserves the best protection. Tour Lotse has it built in.

Two-factor & passkeys

Sign in with an authenticator app or passkey – mandatory for individual roles or all users.

Role-based permissions

Every action is checked on the server. Anyone who does not need a function never even sees it.

Record locking

While a record is being edited it is locked for others – so nobody overwrites changes by accident.

Complete history

Who changed what and when? The change history is hash-chained and can be verified against tampering.

Ready in three steps

Getting started is simple

No lengthy setup, no installation – you work directly in the browser.

1

Set up your business

We create your tenant. You add users with their roles, vehicles, facilities and clients.

2

Plan tours

Enter orders and distribute trips across your team – including substitutions and fleet.

3

Document & invoice

Trips are confirmed on the phone; records and invoices are created from the same data.

Transparent subscription

One package. Exactly the modules you need.

Packages with freely combinable modules – predictable per month, cancellable monthly. No hidden costs.

Popular

Tour Lotse Complete

on request per month

Scope and modules depend on the package – scales with your business.

  • Tour planning, orders and client management
  • Digital trip records as PDF
  • Time tracking with NFC clock-in
  • Optional: fleet and invoicing modules with e-invoicing
  • Five roles, two-factor and passkey security
  • In 8 languages – with ongoing updates & support

No obligation — we will get back to you with a tailored offer.

Ready for a paperless driving service?

We will show you Tour Lotse live – tailored to your roles and workflows.

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