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Privacy Policy

· Last updated: August 2026

The protection of your personal data is important to us. Below we inform you about the processing of personal data when using this website and the Tour Lotse application.

Controller

The controller responsible for data processing is:
[Company name]
[Address]
E-mail: [e-mail address]

Data processed

When using the service we process, in particular, master data (e.g. name, e-mail address), usage data and technical access data (e.g. IP address, date and time of access, browser used).

Purposes of processing

Processing serves to provide and secure the application, to fulfil contractual obligations, to ensure stable operation and to comply with statutory retention obligations.

Legal bases

Processing is based on Art. 6 (1) GDPR — in particular for contract performance (lit. b), to fulfil legal obligations (lit. c), on the basis of legitimate interests (lit. f) and, where applicable, your consent (lit. a).

Cookies and session

We use only technically necessary cookies, in particular a session cookie for login. These cookies are required for operation and do not require consent.

Hosting and server location

The application is operated on servers in Germany. Data processing agreements pursuant to Art. 28 GDPR are in place with any processors used.

Disclosure to third parties

Personal data is disclosed to third parties only where necessary for contract performance, where you have consented, or where there is a legal obligation.

Retention period

Personal data is deleted as soon as the purpose of processing no longer applies and no statutory retention periods prevent deletion.

Your rights

You have the right to information, rectification, erasure, restriction of processing, data portability and objection. You also have the right to lodge a complaint with a data protection supervisory authority.

Privacy contact

For data protection enquiries you can reach us at: [e-mail address].